Privacy Policy

Welcome to Flink ("Flink," "we," "our," or "us"). This Privacy Policy explains how we collect, use, store, share, and protect information when you use the Flink mobile application, website, related communications, and any connected services.

This policy is intended to help users, app stores, and regulators understand what data we process, why we process it, and the choices available to you.

This Privacy Policy applies to information collected through the Flink app, the Flink website, customer support interactions, marketplace activity, and any services that link to or reference this policy.

If a third-party service, payment processor, or external website is integrated into the Flink experience, that provider may also process data under its own privacy policy.

We collect information you provide directly, information generated through your use of the platform, and limited technical information that helps us keep the platform secure and functional.

We do not intentionally collect highly sensitive personal information unless it is necessary for a feature you choose to use and is clearly disclosed to you in context.

We do not sell your personal data to third parties. We also do not intentionally collect personal information from children in a way that conflicts with applicable law.

Depending on the features you use, Flink may request device permissions. These permissions are requested only to enable product features and are not used for unrelated purposes.

We use collected data only for legitimate platform operations, service improvement, security, and compliance purposes.

Where applicable under law, we process personal information based on one or more of the following legal grounds: your consent, performance of a contract with you, our legitimate interests in operating and improving the platform, and compliance with legal obligations.

Some information on Flink is intended to be visible to other users so the marketplace can function properly.

Flink may support wallet or payment-related functionality. We maintain only the information reasonably necessary to display balances, track activity, support withdrawals or funding flows, and keep records associated with those features.

Where a third-party payment provider is used, that provider may collect and process financial information under its own privacy and security policies. Flink does not intentionally store full card numbers or equivalent payment credentials unless explicitly stated and legally permitted.

If you enable notifications, we may send push notifications, emails, or in-app notices related to account security, order activity, weather updates, market movements, article updates, or service announcements.

You may control certain notification preferences from within your device settings or your Flink account settings where available. Some service or security notifications may still be sent when necessary.

We share personal information only where necessary to operate the service, comply with law, or protect legitimate interests.

Flink may rely on third-party tools and service providers to deliver portions of the platform. These may include cloud hosting, database providers, image storage services, analytics tools, notification infrastructure, authentication systems, and payment facilitators.

Examples may include services such as Cloudinary for media storage and other infrastructure providers required to operate the app and website. These providers may process data on our behalf under their own contractual and legal obligations.

We retain personal information only for as long as reasonably necessary to provide the service, maintain marketplace integrity, resolve disputes, enforce agreements, comply with law, and preserve legitimate business records.

Retention periods may vary based on the type of information, whether an account remains active, and whether legal or operational obligations require continued storage.

You may update certain profile information from within the app. Where account deletion is available, you may request deletion of your account and associated data through the app or by contacting us.

Some records may be retained after deletion where necessary for fraud prevention, security, dispute resolution, financial reconciliation, backup integrity, or legal compliance.

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, misuse, loss, destruction, or disclosure.

These measures may include authentication controls, restricted access, encrypted transport, monitoring, and provider-level infrastructure protections. However, no system is completely secure, and we cannot guarantee absolute security.

Depending on where our providers or infrastructure are located, personal information may be processed in countries outside your place of residence. Where required, we take reasonable steps to ensure appropriate safeguards are in place for such transfers.

Flink is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.

Depending on your location and applicable law, you may have rights relating to access, correction, deletion, objection, restriction, portability, or withdrawal of consent.

To exercise a privacy-related request, you may contact us using the details below. We may need to verify your identity before fulfilling certain requests.

The information in this Privacy Policy should be read together with any data safety or privacy disclosures we provide in app store listings and developer consoles. Flink’s disclosures are intended to reflect the data categories actually processed by the app and the purposes described in this policy.

App review decisions are made by the relevant platform, and approval may also depend on factors beyond this policy, including app behavior, permissions usage, data safety declarations, screenshots, listing quality, and compliance with current review guidelines.

We may update this Privacy Policy from time to time to reflect changes in the service, applicable law, or business operations. When we do, we will update the effective date on this page and, where appropriate, provide additional notice inside the app or website.

If you have questions, concerns, or requests related to this Privacy Policy or our handling of personal information, please contact us at compliance@flink.ag.

You may also use any support or contact channels provided in the Flink app or website for privacy-related issues.